Arctic-Crown Terms of Use 2026 | UK Players

You may only open and use an account if you are at least 18 years old and legally allowed to gamble where you live. By registering, you confirm that you meet this requirement and that you are acting for yourself, not on behalf of anyone else. We may ask for proof of age at any time, and we will not allow play or withdrawals until it has been provided. You must not be self-excluded through GAMSTOP or any other scheme at the time of registering. Accounts opened by under-age players, or by anyone who gave false eligibility information, may be closed, and any winnings and bonus funds may be withheld or removed to the extent the law and these terms allow.

To register, you provide your email address, a password and personal details including your name, date of birth and address. You must confirm that you are 18 or over and accept these terms and our privacy policy. Every detail you give must be accurate and up to date. You are allowed one account only; duplicate or linked accounts may be closed and associated bonuses and winnings forfeited. Keep your login details private and never share them. You are responsible for all activity under your account until you tell us it has been compromised, so please contact support at once if you suspect unauthorised access.

As a UK-licensed operator, we are legally required to confirm who our players are and to guard against fraud, money laundering and underage gambling. After you verify your email, we will ask you to complete identity checks, which may include proof of identity, proof of address and information about your source of funds or payment method. We may repeat these checks later, particularly for larger deposits or withdrawals. Until verification is finished, we may restrict deposits, gameplay or withdrawals. Providing false or forged documents will lead to account closure and may be reported to the relevant authorities. We protect your data using SSL encryption and hold player funds in segregated accounts.

Your account is held in GBP. We accept Visa, Mastercard, PayPal, Apple Pay, Trustly, Paysafecard, Skrill, Neteller and Open Banking, though availability can vary. The minimum deposit is typically around £10, depending on the method, and maximums differ by provider. You can set your own daily, weekly and monthly deposit limits in your account at any time. The minimum withdrawal is also typically around £10. E-wallet withdrawals are usually processed within 24 hours of approval, while card and bank withdrawals generally take one to three working days. Per-transaction and monthly caps apply and vary by method and account status; the exact figures are listed in the cashier. Withdrawals are normally returned to the method used to deposit.

Our welcome offer, which includes free spins, is available to new UK players only, and a first deposit of typically £10 is needed to qualify. No promo code is normally required; if one is issued, it must be entered at registration or in the cashier before you deposit. Wagering requirements apply and are stated clearly in the bonus terms, so please read them before opting in. A maximum bet limit applies while a bonus is active, and the bonus and free spins expire after a fixed period shown in the offer. Different games may contribute differently towards wagering. We may void bonuses and winnings where we find bonus abuse, such as using multiple accounts, breaching the maximum bet or exploiting offers. Always check the current terms of the specific offer before you accept it.

We do not offer our services in the United States, France, Spain, the Netherlands or Australia, and players in those countries may not register or play. This page and our service are intended for players in the United Kingdom. You must not use a VPN, proxy or any other tool to hide your real location or to get around these restrictions. If we find that you have registered from, or are playing from, a restricted territory, we may suspend or close your account, void any bets placed and withhold related winnings, to the extent permitted by law. It is your responsibility to make sure that online gambling is lawful where you are located.

Our library of around 1,500 games includes slots, live casino, table games, jackpots, game shows, video poker and scratch cards from studios such as Pragmatic Play, NetEnt, Play'n GO, Evolution, Red Tiger, Big Time Gaming, Hacksaw Gaming and Nolimit City. Each game has its own rules, which you can view in the game itself before you play. Outcomes are determined by the game provider's systems and cannot be influenced by us or by you. If a game malfunctions, bets and payouts affected by the fault may be void. Where a game round is interrupted, we will do our best to restore it or settle it fairly according to the provider's rules and records.

If you do not log in or place any bets for an extended period, your account may be classed as dormant. We will try to contact you using the details we hold before taking any action. A dormant account may be restricted, and reasonable administration fees may apply where our terms and the law permit and where this has been communicated to you. You can reactivate a dormant account by contacting support and completing any identity checks we need at that point. Any balance in your account remains yours, and you may request a withdrawal at any time, subject to verification. We encourage you to withdraw any funds you no longer wish to play with.

You can close your account at any time by contacting our support team, and we will return any eligible balance once verification and any pending bets are settled. We may also close or suspend an account where you breach these terms, where we suspect fraud, or where we are required to by law or by the UK Gambling Commission. We support responsible play with deposit limits, time-outs and GAMSTOP self-exclusion. If you self-exclude, we will block access and stop marketing to you for the chosen period, and you must not attempt to open another account. If gambling is becoming a problem, please use our tools or seek independent help from a recognised support organisation.

You must not cheat, collude with other players, use bots, software or automated tools to gain an advantage, or exploit errors in games or promotions. You must not use the account for money laundering, for funds that are not your own, or for any unlawful purpose. Chargebacks or false payment disputes on legitimate deposits are not permitted. You must treat our staff and other players with respect and must not post abusive or defamatory content. Where we find prohibited conduct, we may close your account, void bets and winnings, recover any bonus funds paid, and report the matter to the authorities. Fair treatment of every player is central to how we run our service.

We provide our service with reasonable care and skill, but we cannot guarantee that it will always be uninterrupted or free of errors. To the extent the law allows, we are not responsible for losses caused by technical failures outside our control, problems with your device or internet connection, or the actions of third parties such as payment providers. Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud or for death or personal injury caused by negligence. You play at your own risk and are responsible for the decisions you make. Gambling carries a risk of loss, and we cannot promise that you will win.

If you have a complaint, please contact our support team first through live chat or at [email protected], and we will aim to resolve it promptly and fairly. If you are not satisfied with our final response, you may refer the matter to an approved alternative dispute resolution provider, as set out in our complaints procedure and in line with UK Gambling Commission requirements. These terms are governed by the laws that apply to our UK licensed operation, and any dispute that cannot be resolved otherwise falls under the jurisdiction of the courts of that territory. Our records of gameplay and transactions will normally be treated as conclusive evidence.

We may update these terms from time to time, for example to reflect changes in the law, regulatory requirements, our services or our offers. When we make material changes, we will let you know by notice on the site or by email, and we will show the date of the latest update. Changes apply from the date stated, and by continuing to use your account after that date, you accept the revised terms. If you disagree with a change, you may close your account and withdraw any eligible balance. Changes to a bonus do not affect offers you have already accepted, which stay governed by the terms in force at the time you opted in.